FAQ

Recycled Fiber | Dura-Last | Thermoformed Plastic | EPS Foam

 

WHAT ARE ROLLGUARD CRADLES?

  • Rollguard cradles are an innovative packaging product for all roll and cylindrical products. Cradles are used to transport and store these products.  They offer numerous benefits when compared to other packaging methods such as pyramiding the rolls on a pallet, individual boxes, or custom pallets.  Rollguard cradles allows for efficient and safe stacking of rolls that saves space and money.

HOW DO I CONTACT THE SALES DEPARTMENT

HOW DO I PLACE AN ORDER?

WHAT ARE OUR PAYMENT TERMS?

  • 1% 10, Net 30

CAN I USE MY OWN FREIGHT CARRIER?

  • Yes!

HOW DO I KNOW MY ORDER HAS BEEN PROCESSED?

  • Within 24 hours you will receive an acknowledgement from Rollguard Customer Service that they received your order. Then they will process and provide you with an estimated ship date after working out any additional details.

WHAT TYPES OF CRADLE MATERIAL IS AVAILABLE?

  • Rollguard is the only single source supplier that can offer multiple solutions. Our cradles are available from multiple manufacturing and distribution centers across the United States including with a West Coast warehouse to ensure fast delivery.
  • Recycled Fiber, Thermoformed Plastic, EPS Foam, and Dura-Last Foam.

HOW DO I KNOW WHAT CRADLE MATERIAL IS RECOMMENDED FOR MY APPLICATION?

WHY USE ROLLGUARD CRADLES?

  • There are many reasons to use cradles including:
    • Reduction in time and labor costs when packaging and unloading rolled goods
    • Cradles take up less floor space compared to other packaging methods.
    • Less packaging material is required to put rolled goods on a skid resulting in an inexpensive method.
    • Reduces outbound freight costs by allowing you to double stack your rolled goods on pallets to maximize the height of truck trailers when compared to the pyramiding method.
    • Safely transport rolled goods as they are firmly secured in the cradle.
    • Aesthetically pleasing
    • Maximize floor and warehousing space as cradles allow effective stacking.
    • Protect cylindrical products from unwanted indentations.

WHAT INFORMATION DOES SALES NEED TO MATCH MY NEEDS UP CORRECTLY?

  • Type of material of the cylindrical product.
  • Roll diameter
  • Pallet width
  • Desired rolls per layer
  • Web width

CAN I GET SAMPLES AND HOW FAST?

  • Yes samples are available. Typically we provide enough cradles to stack one full pallet of rolled goods.  Shipping charges will apply.  Samples typically arrive 3 – 4 days after the request has been made.  If the lead time is longer, the sales department will notify you.  To obtain samples please contact the sales department.

HOW DO I USE ROLL CRADLES?

  • Please view our pallet loading demo ‘http://newrollguardcom.local/pallet-loading-demo/’ for more information as to how to build a pallet with cradles. If you need more assistance after receiving samples contact the Rollguard Sales Department for more tips and help.

Great Expectations

Great Expectations is more than a tagline, it is an attitude. At Great Northern, customer challenges are met by an undying spirit to doing what others can’t or won’t. It’s in our DNA. And it is what our customers have come to expect with Great Northern.

How can we exceed your expectations?

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